This page outlines the photo booth services provided by (Referred to as Vendor) to clients (Referred to as Client) who booked photo booth services through the Vendor's website: https://snapcraftersphotobooth.com/

Retainer

An initial non-refundable retainer must be placed to secure the date.

Payment Schedule and Method

For your convenience, payments can be made online via our website https://snapcraftersphotobooth.com/ using Stripe with a valid credit or debit card. Otherwise, payment is to be made by venmo. The initial retainer is due upon booking. Remaining balance is due 2 weeks before event date.

Contracted services

Includes all services described in selected package details reviewed and distributed to clients. Any additional services/products requested by the client incurred by vendor will be billed directly to client at cost. All services contracted cannot be deducted, but additional services can be added.

Postponement Policy

If the Client postpones the event rather than cancels it, payments made toward the booking may be applied to a new event date, subject to the Vendor’s availability.

If the Client has not provided a new event date at the time of postponement, services will cease until a new date is established. Once a new event date is confirmed, the payment schedule will be reviewed and adjusted as necessary.

If the event is rescheduled within one calendar year of the original event date, payments made toward the original booking may be applied toward the rescheduled event. The new date is subject to the Vendor’s availability and any applicable changes to pricing, services, or event requirements.

Cancellation Policy

Since the Vendor is exclusively securing the date for the Client and rejecting other business opportunities, if event is canceled by the client, all payments made toward the booking are non-refundable, including any retainer, deposit, or balance paid in full.

At the Vendor’s sole discretion, a refund may be considered on a case-by-case basis due to exceptional circumstances. Any refund granted is discretionary and does not establish an obligation to provide a refund in any future cancellation.

Payment in full does not alter the Cancellation or Postponement Policies outlined above.

Payment Processing Fees: If a refund is issued, any payment processing fees charged to SnapCrafters Photo Booth by our payment processor are non-refundable and may be deducted from the amount refunded, where permitted by applicable law.

Liability

It is understood that Vendor is only liable for services completed and provided by Vendor and cannot be held liable for the services of other contracted vendors. It is understood that in no event shall Vendor be liable for consequential damages of any kind.

Responsibility

Vendor is not responsible for Acts Of God, Natural Disasters, an Act Of Government such as A Declaration of National or Local Emergency, or Other Incidents Not within the control of the Vendor, i.e. accident, death in the family, illness, pregnancy, or sudden tragic circumstance. In such a situation, Vendor will obtain, upon approval of the client, a qualified professional replacement to fulfill Vendor’s obligations under the contract, at no additional charge to the client.

Permitted Uses of Product(s)

Vendor grants to Client a non-exclusive license of product(s) produced with and for Client for personal use only. Personal use includes, but is not limited to, use within the following contexts: In photos on Client’s personal social media pages or profiles; or in personal creations, such as a scrapbook or personal gift; or in personal communications, such as a family newsletter or email or holiday card.

Copyright Ownership

In the event that any copyrighted work(s) are created as a result of the Services provided by Vendor in accordance with this Agreement, Vendor owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by Provider and may be used in the reasonable course of Provider business.

Marketing & Promotional Use

Client grants Vendor permission to use any photographs, videos, or media captured during the event for marketing, advertising, promotional materials, portfolio display, website content, social media platforms, and other business-related purposes.

No additional compensation shall be provided for such use.

Vendor agrees not to use any media in a defamatory, misleading, or unlawful manner.

If Client wishes to keep specific images private, such request must be submitted in writing prior to the event date.

Damage or Loss of Accessories

Client agrees to exercise all due care in caring for, and preserving the property of Vendor. Clients shall remain responsible for all loss or damage to rentals, up to and including actual replacement value for each missing or damaged item per cost, this includes props, lighting and any property of Eli J LLC in the vicinity of your rental. Any damages will be due in full payment to SnapCrafters Photo Booth within 5 business days.

Protection of Equipment

Photo Booth equipment must not be moved or unplugged by the client, as this can damage the equipment. If the event is outdoors, the Photo Booth must be placed under a covering provided by the client, or an additional $150 fee will apply if we provide one, to protect it from rain, hail, lightning, or sun. A $100 fee will be charged if the Photo Booth is moved by the client or guests during the event.

Equipment Performance & Service Interruptions

SnapCrafters Photo Booth will make every reasonable effort to keep the photo booth fully operational throughout the rental period. Brief interruptions may occur for routine maintenance or technical adjustments, including changing printer media, adjusting equipment, or resolving unexpected technical issues. If an interruption caused by SnapCrafters results in a significant loss of rental time, we will, when possible, extend the rental by the lost time if permitted by the venue. If an extension is not possible, any compensation will be limited to a prorated refund for the actual time lost. SnapCrafters is not responsible for delays or interruptions caused by the client, venue, guests, power outages, internet issues outside our control, or other circumstances beyond our reasonable control.

Appropriate Conduct/ Safe Working Environment

The Client(s) expressly agree(s) to take best efforts to provide Vendor and Vendor’s staff with safe and appropriate working conditions. In the event of circumstances deemed by either Vendor or a bystander to present a threat or implied threat of injury or harm to Vendor staff or equipment, the Vendor reserves the right to cancel all services remaining under this Agreement and leave the event. At the Vendor’s discretion, the Vendor may enact a three-strike policy. After the first offense, the Vendor will make reasonable efforts to notify the Client(s) or a responsible party. If the Client(s) is/are able to respond to the threatening situation in a reasonable amount of time (maximum of 15 minutes), Vendor shall resume work in accordance with the original terms of this Agreement. If the threatening behavior occurs for a second time, the Client(s) will agree to remove the offending person for the remainder of the event. If the behavior occurs a third time, the Vendor will immediately leave the event. If the Vendor leaves the event early due to any offending behavior, the Client(s) expressly agree to relieve and hold Vendor harmless as a result of incomplete event coverage, or for a lapse in the quality of the Vendor’s work, and the Client(s) shall be responsible for payment in full.